You are expendable - Management HGS Employee Review

1.0
25 July 2019
Recommend
CEO approval
Business outlook

Pros

The few repetitive things you do learn are useful to take to other jobs. The people that are stuck there with you are cool, you bond over shared negative experiences.

Cons

Favoritism is the name of the game, your actual performance and stats mean nothing if the right people don’t like you. Agents get away with murder so if you are in management, get ready to be stepped all over. Major upper management decisions are made without thought of consequence and without effective communication. It constantly feels like the contracts will be lost and being third party you’ll be left in the wind.

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HGS Response
6y
We are sorry to hear about your HGS experience. We are focused on offering the very best support to our employees. At the same time, we take your feedback seriously and we would like to discuss your views further so that we may be able to address the issues that you raise. Please email me at talk2us@teamhgs.com to further the two-way conversation.

Explore other reviews about HGS

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

I don’t have any con

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HGS Response
1mo
Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
4.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

- Quick to adopt new technologies - High degree of freedom

Cons

- Agressive timelines - Unclear direction

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HGS Response
1mo
Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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