HGS Florida HR is the WORST - Customer Service Representative HGS Employee Review

1.0
8 Oct 2019
Recommend
CEO approval
Business outlook

Pros

The option to work at home was only thing that was ok. The dept is a mess, the HR dept for work at home is toxic .

Cons

Unprofessional . They shut down dept and is very cut throat. It is very dead end job.

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HGS Response
6y
Thank you for taking the time to offer your feedback. We are sorry that the Contact Center industry and your HGS experience did not meet your expectations. We are focused on offering the very best support to our employees and take your feedback seriously; it will help us to improve the HGS experience for all of our employees. We would like to continue this conversation with you from a local site level. Please connect with us at talk2us@teamhgs.com so we can further address your comments.

Explore other reviews about HGS

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

I don’t have any con

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HGS Response
1mo
Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
4.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

- Quick to adopt new technologies - High degree of freedom

Cons

- Agressive timelines - Unclear direction

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HGS Response
1mo
Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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