Very unorganized & stressful - Customer Service Representative HGS Employee Review

2.0
9 Jan 2020
Recommend
CEO approval
Business outlook

Pros

I tried my best to think of pros. I'm not exaggerating when i say There are No pros.

Cons

Too much drama between coworkers. managers harass employees multiple Hr cases on sexual assault, Very Low pay for a great amount of work if you work with the car rental company names i wont disclose. Managers doing drugs on the premises. Team leads not leading by example. the team leads dont help wheyou need them to take a supervisor call, they tell you to pretend you are the manager . just for you to do their jobs for them. Also automatic system changes your work schedule every couple of months with no notification to you, so you Don't have a Set schedule.

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HGS Response
6y
Thank you for taking the time to offer your feedback. HGS is focused on offering the very best support to our employees. We read every review and would like to continue this conversation with you personally. Please connect with us at talk2us@teamhgs.com so that we can continue the conversation.

Explore other reviews about HGS

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

I don’t have any con

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HGS Response
1mo
Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
4.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

- Quick to adopt new technologies - High degree of freedom

Cons

- Agressive timelines - Unclear direction

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HGS Response
1mo
Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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