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      HGS

      Engaged employer

      HGS reviews

      Its a poor long term option - Customer Service Representative HGS Employee Review

      2.0
      21 June 2015
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      You learn alot. Its a great place to get hired with no experience in the field.

      Cons

      Employees are super immature. Management nit picks. The work makes you miserable. Its very repetitive and exhausting. Floor support talks down to the csr's instead of helping them. Team Leaders gossip and laugh loudly throughout the day yet talk down to people who are conversating with their podmate.

      Explore other reviews about HGS

      5.0
      4 May 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for

      Cons

      I don’t have any con

      avatar
      HGS Response
      1mo
      Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
      4.0
      12 May 2026
      Applied ai engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      - Quick to adopt new technologies - High degree of freedom

      Cons

      - Agressive timelines - Unclear direction

      avatar
      HGS Response
      1mo
      Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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