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HM Revenue and Customs

Engaged employer

Work-life balance is good, but pay is low - Economist HM Revenue and Customs Employee Review

3.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

Good Work life balance and work for home

Cons

Poor pay and progression opportunities

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HM Revenue and Customs Response
1d
Thank you for taking the time to review your experience working here at HMRC. We’re pleased that you are having a great experience with HMRC on the whole, however we notice that you’ve identified some areas where we can do better. If you would like to discuss your experience with us, please contact recruitmentmarketing@hmrc.gov.uk so we can find out more.

Explore other reviews about HM Revenue and Customs

5.0
21 July 2025
Recommend
CEO approval
Business outlook

Pros

Competitive Benefits package that attracts and retains top talent

Cons

Limited Budget for benefits Restricts ability to comprehensive or competitive packages

4.0
23 May 2025
Recommend
CEO approval
Business outlook

Pros

🛡️ Excellent job security as a government employee. 🧠 Strong focus on training and development for all roles. 🧘‍♂️ Good work-life balance with flexible working hours and hybrid options. 💰 Fair pension scheme and government benefits. 🤝 Supportive colleagues and collaborative team culture. 📚 Opportunities to work on meaningful public service projects. ⬆️ Internal mobility and opportunities to move between departments. 👥 Inclusive workplace with diversity and equal opportunity initiatives. 🖥️ Modern digital transformation efforts are ongoing, with new tech integration. 🏆 Respectable reputation and looks good on a CV for future roles.

Cons

Too many layers of management structure Limited opportunities for rapid promotion Slow decision-making in upper levels Bureaucratic culture can hinder innovation Technology systems often feel outdated

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