20 Apr 2015
HNI Response
11yFirst, I want to thank you for taking the time to give us some very honest feedback. I'm sorry that your experience at HNI hasn't matched our intention of being a great place to work for our members. We value and consider all feedback and we'll keep finding ways to improve, but I want to address some of the specific concerns you've raised.
We've made some significant technology and strategy investments related to IT in the last few years, and at times it can be difficult to balance both the transformational initiatives we're working on, as well as maintaining our strong focus on constantly delivering day-to-day operational excellence. We rely on all members and our leaders to provide candid feedback to ensure we keep things in balance and deliver on all fronts. If you have specific issues you're concerned about, I strongly encourage you to discuss them with your manager, one of our IT leaders, or with our Member and Community Relations team. We've done our best to develop strong leadership and MCR teams - they genuinely care about your feedback, your work experience and your success.
You also raised some concerns about career growth. This summer, all members will be invited to participate in career workshops designed to help members understand and consider the career opportunities available within HNI and our operating companies. The workshops will provide some tips for having discussions with your manager and leadership team about how you'd like to grow in your current job and what you might like to try next. We'll also be rolling out a new skills assessment process within IT this spring to work on getting to know our members better - what they're great at, and how we can provide targeted training and development opportunities in areas where they might be looking to build their skills.
Again - thank you for honesty and your ongoing contributions.