A company that's lost it's way - Systems Architect HP Inc. Employee Review

1.0
11 Nov 2015
Recommend
CEO approval
Business outlook

Pros

A tremendous number of excellent people in the working ranks. Loads of talent, and a lot to learn about large scale and how to make it run if you're part of the right team.

Cons

Many penny wise and pound foolish decisions being made every day. Executive management doesn't really understand that in a services business the first and foremost thing is having people that can deliver. Decisions such as firing all the work-from-home workers to improve "collaboration" when HP was the one that sent them home by closing their offices doesn't inspire people to provide service excellence. You get service excellence by treating people honestly and fairly, make decisions that make sense that they understand, and compensate them appropriately when they do provide that excellent service you desire.

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HP Inc. Response
10y
Hi there! Thank you for your review and for your feedback! We appreciate your pointing out that we have a lot of talented employees and that there is a lot to learn here, especially coming from someone who had your tenure. I noted your advice to management and the cons. Although I don't think that this was the experience for most of our employees in services in HP Inc., I appreciate your opinion. ~ Madalina, Employer branding & digital media

Explore other reviews about HP Inc.

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

HP is a great company with a strong reputation, global brand recognition, and a long history of innovation in printing technology. The role is especially exciting because it sits within HP Industrial Print, supporting complex capital equipment sales transactions across areas like labels and packaging, corrugated packaging, publishing, direct mail, commercial printing, signage, and other graphics-related markets. The work feels meaningful because the contracting function directly supports major business deals and helps bring strategic customer transactions to closure. One of the biggest positives is the opportunity to work cross-functionally with Legal, Finance, Sales, Global and Regional Business Units, Service, IT, Operations, and other stakeholder teams. The role offers exposure to complex contract drafting, negotiation, risk analysis, audit and financial compliance, template management, CPQ tools, and strategic deal support. It is a great fit for someone who enjoys customer-facing contracts, problem-solving, and being a trusted advisor to senior sales and business leaders. The position also appears to offer strong professional growth. It involves negotiating non-standard terms, developing creative solutions, mentoring others on contracting best practices, and helping improve contract templates and processes. For someone with a legal operations, paralegal, contracts, or commercial legal background, this role provides a great opportunity to build deeper experience in enterprise contracting and sales operations within a large global technology company. HP also offers a competitive compensation range, with additional bonus and/or equity opportunities, along with a comprehensive benefits package that includes health, dental, vision, disability coverage, employee assistance, flexible spending accounts, life insurance, paid holidays, parental leave, and flexible paid vacation and sick leave. Overall, this role seems like a strong opportunity for someone looking to combine legal, business, sales, and operational skills in a collaborative and high-impact environment.

Cons

There are not many major cons. The only downside is that, depending on where you are located, you may not get to see many people from your immediate team in person because several team members are based abroad or on the West Coast, including areas like Idaho, Oregon, and Washington. That said, it also reflects how global and flexible the team is, so it is not necessarily a negative — just something to be aware of if you value frequent in-person collaboration.

2.0
30 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good working culture. It falls a little prey to acting like we're a family and not a business, but at least it doesn't pretend "we work hard, we play hard".

Cons

ELT and upper management have zero vision for the company besides desperately trying to pull up stock prices. Company continues to make deep long-term sacrifices for short term gains, that barely rise above the performance of our competitors. Benefits weaken each year. Example: CVS Caremark now handles RxD insurance, and CVS Caremark is incompetent and exploitative.

2
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