Management can be flexible on small things
Team management does really care and want to help
If getting to insurance would be a good place to start.
Cons
Claims are handled with such inconsistency depending on what manager you get.
In office job and zero flexibility.
Everything is always in flux processes change almost daily.
Company is so scared of being taken to court they end up creating so much extra work that is unnecessary.
Always under staffed
Expected to manage an entire claims queue line during the day working other peoples claim along with yours.
Company technology is in 2005
Company has no money for raises. Expect 1-3%.
Very poor benefits.