A case study in poor leadership - Anonymous employee HappyCo Employee Review

3.0
16 Jan 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- 99% of the people are awesome - For the most part, the company has, and fosters, a growth mindset - Most managers open to new ideas - CEO Transparency - Remote and flexible work - Working with driven, and skilled colleagues

Cons

- Little to no accountability from leadership - Poor financial and business planning (see above) resulted in numerous layoffs. As far as I can tell, the C-level leaders were unaffected by layoffs, beside a seat shift and an apparent promotion (?) nothing has changed for them. Not the case for the large chunk of the company who were let go just before the holiday season (Huzzah!). - Some of the least impressive C-level leaders I've worked under - CEO criticises and questions the purpose of his own departments as if he had no role in building them - Where true, clear, plans were required to achieve ambitious goals, the substitute was often corporate babble. A particular presentation about boats and 'rowing in the same direction' comes to mind - it offered nothing and was a very clear symptom of the lack of direction and skills the leadership team exhibited throughout my time there.

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HappyCo Response
2y
Hi there. Thanks for this feedback. You may recall that we did make leadership changes along the way during your time here. And will continue to make changes to steer the company in the right direction. I'm also happy to share that things are looking like they are getting back on the right track now (still work to be done as always). We have seen that the leaders and individuals are stepping up and making the right decisions for the company and taking accountability to drive the right direction. A switch was flipped and suddenly instead of waiting for some to tell them what to do, they are driving and partnering with the C-level leaders to GGSD. I hope you find the right environment and C-level leadership team to thrive under in your next adventure. And someday become the leader that you wish you head during your time at HappyCo. I know that I and many of your colleagues loved working with you during your time here.

Explore other reviews about HappyCo

5.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Supportive team Amazing product Competitive pay Diverse environment

Cons

None that I can think of

1.0
30 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are many great, hardworking, smart people who work at HappyCo, just as there are at all companies. They were truly a pleasure to work with. Unfortunately, they can't offset the travesty of an executive team who calls the shots. Decent benefits, comparable to most tech companies.

Cons

Sincerely, this was the most chaotic and disappointing experience of my career. There were so many red flags. Constant change for the sake of change, giving the sense of throwing whatever comes to mind at the wall to see what sticks but pivoting too frequently to see results play out. Little consideration is given to the impact of decisions on employees, so there's a constant level of unease and stress in the ranks. Assurances by executives cannot be relied on, as I learned. Numerous leaders have left or been pushed out over the past year, and that kind of turnover is always concerning. Attrition is high, overall, with a huge migration out of the Services team, in particular, due to extremely poor leadership, aggressive management style and general lack of competence. Any time a company knowingly allows employees to be treated poorly by certain people in management and takes no definitive action to resolve that, despite it being reported consistently, it taints the entire organization. Especially when those people are actually rewarded for that behavior. As mentioned in other reviews, executives speak badly and make fun of people who have left, which is shocking, unprofessional and feels very middle school. So many red flags, it's hard to list them all.

5
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