Promised a lot but eventually disappointing - Engineering Lead HappyCo Employee Review

2.0
10 June 2024
Recommend
CEO approval
Business outlook

Pros

Immediate engineering team and technical leadership were incredible. Well designed product. Early days company culture and vibe was extremely positive and created a lot of buy-in

Cons

No medium or long term strategy Reactionary/firefighting approach Happily burn out, gaslight and undermine people Lack of sales coordinating with product management - 50% of what we built was never fully rolled-out or delivered the deals or values promised Poor pay and equity

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HappyCo Response
2y
Thanks for your feedback, Looks like you recently left the company but have been with the company for a while, The mission and strategy of the company has not changed since the early days and is consistently communicated to the team. We've always had an 'open-door' approach where we would be happy to have a dialog with you or anyone if you don't understand what is happening or need more clarity. At times we need to drive towards a common goal and this might mean that not everyone is onboard to put in the same amount of effort or are able to meet the demands of what is required. This would be the burn out and undermining you have experienced. A different perspective to your point about the "lack of sales coordination" is... 50% of what you help build did get rolled out! I think that is a massive plus. Focus on the positives. Company building is a team sport and we don't get it right 100% of the time. Sometimes we win, sometimes we don't. We just have to keep on keeping on. I hope that you can take the lessons learnt in your time with us and help the next company you join. And if there are things you don't like, take control and be the change you want to see happen.

Explore other reviews about HappyCo

5.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Supportive team Amazing product Competitive pay Diverse environment

Cons

None that I can think of

1.0
30 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are many great, hardworking, smart people who work at HappyCo, just as there are at all companies. They were truly a pleasure to work with. Unfortunately, they can't offset the travesty of an executive team who calls the shots. Decent benefits, comparable to most tech companies.

Cons

Sincerely, this was the most chaotic and disappointing experience of my career. There were so many red flags. Constant change for the sake of change, giving the sense of throwing whatever comes to mind at the wall to see what sticks but pivoting too frequently to see results play out. Little consideration is given to the impact of decisions on employees, so there's a constant level of unease and stress in the ranks. Assurances by executives cannot be relied on, as I learned. Numerous leaders have left or been pushed out over the past year, and that kind of turnover is always concerning. Attrition is high, overall, with a huge migration out of the Services team, in particular, due to extremely poor leadership, aggressive management style and general lack of competence. Any time a company knowingly allows employees to be treated poorly by certain people in management and takes no definitive action to resolve that, despite it being reported consistently, it taints the entire organization. Especially when those people are actually rewarded for that behavior. As mentioned in other reviews, executives speak badly and make fun of people who have left, which is shocking, unprofessional and feels very middle school. So many red flags, it's hard to list them all.

5
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