Toxic environment - Senior Recruitment Consultant Harnham Employee Review

2.0
18 Apr 2022
Recommend
CEO approval
Business outlook

Pros

-Most of the managers and AD's are friendly -Company is growing

Cons

-The majority of the positive reviews are clearly written by Harnham and are untrue and do not provide an accurate reflection into the company -Although managers and AD's are friendly a toxic culture can still be seen within the company. Everyone stands up at the exact same time for lunch and you looked at if you stand up a minute early. If you try and leave at 17:30 (the time your contract says you are meant to finish) you get spoken to and again receive dirty looks -The fact that managers and associate directors are friendly would suggest that the toxic culture comes from the managing director who makes no effort to know you unless you're billing triple figures AND stay late every single night -Generally just not the friendliest place to work and the job comes with an incredibly high level of micromanagement -People lie about their KPIs as they aren't checked and get praised for it but if your honest and don't manipulate your stats you don't look good -Will be searching for a new job in recruitment as the money is good but unfortunately Harnham is not a good place to work which is a shame as nearly all of the managers are very friendly and the company is only spoiled by a few money hungry managers that only care about filling their own pockets

Explore other reviews about Harnham

5.0
12 June 2025
Recommend
CEO approval
Business outlook

Pros

With Harnham for almost 2 years as a contract employee. Hiring process was very easy. Was approached on LinkedIn, had a phone interview with the recruiter, then a phone and onsite interview with the contracting organization. Time from contact to hire was 3 weeks. My recruiter secured a higher hourly rate for me than my initial ask, which was in their best interest, but was a welcome bonus. Recruiter remains my main contact at the organization, and has always been easy to deal with, helpful as can be. They offer some benefits to contractors. The health insurance is super expensive and I skipped it. They offer a 4% match without vesting as long as you contribute at least that much - which was completely unexpected. There is also another match that is vested over time, but you'd need to work there for a handful of years to benefit.

Cons

Expensive health insurance, with no HSA option

2.0
19 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Occasionally strong commission potential if you're lucky enough to get support or leads Some colleagues are great, but most don’t stay long enough to make a difference

Cons

Blatant favoritism. Management clearly chooses favorites and gives them better opportunities, resources, and visibility. If you’re not part of the inner circle, you’re overlooked. KPI-driven to the extreme. Everything revolves around hitting short-term targets. If you fall behind, there’s no support — just pressure until you're pushed out. No development or training. The company eliminated its entire Learning & Development function. You're thrown in with unrealistic expectations and no real path to improve or grow. Promotion is based purely on revenue. Hard work, consistency, or long-term potential don’t matter. If you're not making big money fast, forget about moving up. Cut-throat and demoralizing environment. The culture is toxic, and management often tears people down instead of building them up. Morale is consistently low. Insane turnover. Over 20 people left in just six months, including senior managers and the Head of Office. That level of attrition is a serious red flag. Misleading reviews. Be aware that many of the overly positive reviews on here are written internally or encouraged by management. They do not reflect the real day-to-day experience for most employees.

6
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Harnham Response
9mo
Thank you for taking the time to share your experience. We’re sorry to hear that you left feeling this way, but we also want to provide some context as things may look different today. It’s true that our New York office went through a period of change. Part of that was addressing behaviours and ways of working that weren’t healthy for the team, which naturally meant some turnover. Since then, we’ve been intentional about rebuilding with the right people who recognise and thrive in a sales environment. The team today is leaner but stronger, and the culture is in a much healthier place. We also want to clarify a few points. Our Learning & Development function as a whole was not eliminated, we currently have two full-time trainers, one of whom spends hours every month supporting the New York team. While L&D is currently delivered from the UK, the office receives regular training and this will continue to evolve as we grow. Similarly, promotions are not based on revenue alone. Revenue is, of course, central to any sales role, but our criteria also include business development activity and broader performance goals to ensure a fair and balanced approach. On KPIs, we know recruitment is a numbers-driven business, and we track activity because it directly links to results. That said, KPIs aren’t the whole story. When deals aren’t happening, we use metrics as a way of identifying where support or coaching is needed. Our intention is always to help people succeed, not simply to apply pressure. We’re taking feedback like this seriously and are focused on building a transparent, supportive culture in New York. There’s still work to do, but the changes made over the past few months in particular have set a stronger foundation, and we’re excited about the direction the team is heading. We do appreciate you sharing your perspective, and we hope it’s clear that we’re focused on building a stronger future for the team. If you’d like to share more specific feedback, you’re always welcome to reach out to me directly - Charlie Waterman Head of People
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