Great company with growing pains - Anonymous employee Health Catalyst Employee Review

4.0
19 Oct 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits package, generous PTO (unlimited), HSA match contributions are outstanding. Executive leaders are open to feedback and transparent about solutions. Massive growth happening in a few critical departments. Love the transparency of the company's performance and long-term goals. Love that we are going to start posting most of our open positions internally, including high level ones. It was amazing that so many people got the opportunity to be considered for our new COO role.

Cons

We are still learning and growing, but I'm not sure everyone is fully onboard with the changes. There is often a disconnect between Leadership directives and execution in the mid-management level. It's been said many times our managers need more training, which I know is being developed. However, it can be difficult for managers to find time to get the development they need given workloads. It's a difficult balance, growing while developing, but I'm confident HC can figure this one out.

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Health Catalyst Response
7y
Thank you for sharing this feedback! I appreciate your positive comments and your constructive feedback and advice. We will continue to focus on transparency, including later today in our All Team Member meeting. We are continuing to work on manager development, with a foundational item including the annual 360-degree feedback process, which we're rolling out now, and should be completed by the end of the year. Also, I appreciate and agree with the principle of "balance" when receiving feedback -- it's important not to under- or over-react to feedback from any single source. It reinforces the value of receiving unfiltered feedback from several sources, then looking for patterns and "golden nuggets" of consistent feedback that can lead us to better understanding and then to take action. We will work hard, on a daily basis, to strive for this optimal balance, which is elusive and challenging. Thank you for your 3+ years of contributions to the mission of the company! Best, Dan

Explore other reviews about Health Catalyst

5.0
23 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Supportive team environment with opportunities to work cross-functionally on meaningful healthcare initiatives. Strong focus on client impact, collaboration, and continuous learning.

Cons

Processes and roles can feel ambiguous at times, requiring employees to be comfortable navigating change and figuring things out as they go.

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Health Catalyst Response
3mo
Thank you for taking the time to share your feedback. I appreciate the thoughtful recognition of our collaborative culture and the meaningful work the team does together. How we work together matters just as much as what we do. Our operating principles and cultural attributes remain foundational. To address your concerns about processes and roles, as the organization evolves, we’re prioritizing clarity in these areas to better support teams. There’s real momentum building right now, and the work ahead is meaningful. I’m grateful for you and the role you play here, and I’m excited about what we’re building together.
3.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Great Talent & Culture: The people here are highly capable, collaborative, and committed to helping each other succeed. The partnership between onshore and offshore teams works well and is a real strength. There’s a culture of grit and stability that has helped the company navigate multiple major transitions over the years. Mission-Critical Engineering: The work involves complex data infrastructure that requires deep technical expertise. It can be demanding, but seeing these systems run successfully and support real-world operations is consistently rewarding.

Cons

Wage Compression and Retention Risk: Compensation for tenured and high-performing staff has not kept pace with the market for specialized data engineering and support leadership. In practice, tenure can feel undervalued or even penalized. This creates risk around losing institutional knowledge and operational continuity. Stagnant Career Progression: Contrary to stated expectations, strong performance ratings do not consistently translate into meaningful, market-aligned compensation growth. The process of how compensation is benchmarked lacks clarity in practice, obscuring how compensation decisions are made and what is required to advance.

5
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