Inequality & Favoritism - Anonymous employee Health Catalyst Employee Review

2.0
22 July 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you’re a Mormon they will take care of you.

Cons

Women are not promoted. Turnover is extremely high. Was told by direct supervisor that if you want fair pay you have to find a new job first to force them to match it. And they are great at data manipulation to make it seem they are fair. For example they will say “everyone eligible for promotion, received one”. However they don’t tell you that qualifications for eligibility means upper management picks certain people that they want to promote. CEO pretends to care but he just listens and passed the buck to someone else who will ignore the situation.

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Health Catalyst Response
3y
I appreciate your feedback and I'm sorry that your experience was not better while you were at Health Catalyst. We care about every team member's experience, and we strive to enable high engagement for every team member overall, and we study the engagement data we receive every six months through the Gallup surveys collecting direct team member quantitative and qualitative feedback. In our most recent Gallup results, the company overall placed in the 97th percentile for employee engagement, within Gallup's database of millions of respondents. We also study the experience of different subsegments of our team member base to better understand areas of strength to reinforce, and also to identify areas of needed improvement. Interestingly, and contrary to the perspective you shared in your review, the female team member engagement score, consistently for the last three years, has rated meaningfully higher than the company overall average, and higher than the male team member experience, highlighting that this is an area of strength for the company -- the level of engagement of our female team members. Likewise, we carefully review and study data regarding pay parity and promotion rates for several subsegments of our team member base, on a regular basis, and for several years at Health Catalyst we have achieved and maintained pay parity between males and females, and promotion parity for females and males at every level of the company, including our companywide leadership team and our board of directors, where females represent 42% of our leadership team members and 43% of our board members. We have focused in 2022 on base salary increases for team members, with a companywide base salary increase of 5% for nearly every current team member, as of April 1, and additional base salary increases for promotions and for updated benchmark job level data resulting in additional base salary increases for hundreds of team members, in addition to the companywide base salary increase. We'll continue to prioritize competitive base salaries and total compensation at Health Catalyst in the months and years ahead, and we're grateful to continue to benefit from turnover rates that are a fraction of the industry average, and trending downward in 2022. We'll keep investing in and focusing on building and improving on our mission-driven culture at Health Catalyst. We are not perfect, and there will always be room for improvement, no question. But I and we do care about every team member, and we care about the mission, and this will continue to motivate us to work every day to strengthen the company. I wish you the best in your future career pursuits, and apologize that your experience was not better. Thank you, Dan B.

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5.0
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Pros

Remote work, good pay, wonderful people

Cons

The company grew too big too fast and has been trying to downsize erratically

3.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Great Talent & Culture: The people here are highly capable, collaborative, and committed to helping each other succeed. The partnership between onshore and offshore teams works well and is a real strength. There’s a culture of grit and stability that has helped the company navigate multiple major transitions over the years. Mission-Critical Engineering: The work involves complex data infrastructure that requires deep technical expertise. It can be demanding, but seeing these systems run successfully and support real-world operations is consistently rewarding.

Cons

Wage Compression and Retention Risk: Compensation for tenured and high-performing staff has not kept pace with the market for specialized data engineering and support leadership. In practice, tenure can feel undervalued or even penalized. This creates risk around losing institutional knowledge and operational continuity. Stagnant Career Progression: Contrary to stated expectations, strong performance ratings do not consistently translate into meaningful, market-aligned compensation growth. The process of how compensation is benchmarked lacks clarity in practice, obscuring how compensation decisions are made and what is required to advance.

5
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