Review - Customer Support Specialist I HealthEdge Software Employee Review

Great overall onboarding and new hire experience. Very well structured internal processes and pleasantly helpful leadership and kind team members! Willingness and proactiveness to get feedback to help with getting better, improving, and refining processes and tools. Great active support to all employees, both tenured and freshies! Thank you HealthEdge! I am really looking forward to working on projects and serving our clients/customers together with the teams here at HealthEdge!

None thus far. Keep up the good work!

Remote work is the only Pro left

Zero communication & zero leadership. A lot of talking from higher ups but months after merger everything is far, FAR worse than before. Culture = gone Mission = gone Health care benefits= the bare minimum Parental leave= reduced Office= cold, stale, uninviting Summer fridays = gone PTO = reduced with new tenure requirements Bonus= reduced Layoffs = constant