Ok - Insurance Agent HealthSherpa Employee Review

The best training sessions I've ever had for a company. The trainer is so knowledgeable, kind, fun and made training wholesome. Once we got to the flow it was a breeze, there was a lot of help. Little less micromanaging and metrics I must say

Most CSR roles, start from Seasonal with limited opportunities for full time long-term, but you can always rehire.

- The benefits are truly exceptional—100% paid for employees and their families. That's rare. - The company is genuinely mission-driven. It’s motivating to know the work we do matters. - I'm constantly impressed by the caliber of people here. Smart, kind, collaborative. - Compensation is competitive, especially when you factor in the benefits. - I really like the people I work with. It’s a low-ego, supportive culture. - DEI isn’t just lip service. ERGs were just rolled out and people really seem invested in making the company more inclusive.

- Workload can be intense. Teams are lean and expectations are high. - It’s very startup-like. Frequent pivots based on changing business needs, which can be tiring. - PTO is solid at 4 weeks, but I do wish we had unlimited or a few more weeks. - Holiday policy feels stingy: half days for Christmas Eve and New Year’s Eve, no day off after Thanksgiving. Would love to see the company shut down between Christmas and New Year’s.