Love working for Hethmote! - Care Coach / Medical Assistant Healthmote Employee Review

5.0
19 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Healthmote is a fantastic place to work! They truly care about their employees and offer great flexibility, making it a well organized company. If you're someone who values personal and work ethics, you'll fit right in. They aim to provide top-notch concierge service, and that means they seek out dedicated team members. If you enjoy collaborating and contributing positively, you'll thrive here! The software they use is impressive, and they have effective evaluations to help identify those who embrace the company's values. I really appreciate the opportunity to develop my workflow and enjoy the autonomy of my remote job. The remote events are a lot of fun and keep us connected, plus they're always eager to hear our feedback. After being with Healthmote for over two years, I can honestly say it's amazing. Our directors, Rick and Jessica, are super approachable and always available if we need them. I’m really happy to be part of such a supportive team!

Cons

No weekend hrs or after 6pm

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Healthmote Response
11mo
Thank you for sharing your experience and for being a valued member of the Healthmote team. We’re pleased to hear you appreciate the flexibility, supportive culture, and opportunities for growth and collaboration. Feedback like yours affirms our commitment to maintaining a well-organized, ethical, and team-oriented environment. We’re glad our leadership and remote events help you feel connected and supported. Thank you for your dedication and positive impact.

Explore other reviews about Healthmote

5.0
26 Dec 2024
Recommend
CEO approval
Business outlook

Pros

First and most important, I'm grateful for the supportive leadership team that encourages open communication and uplifting teams and leads around the individual. secondly, It was an opportunity for growth and it was empowering, helping people and the company value its employees.

Cons

Enjoyed working here whole time.

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Healthmote Response
11mo
Thank you for your kind words and for being part of Healthmote. We’re glad to hear that our leadership and culture have empowered you and supported your growth. Creating an environment where employees feel valued and can make a positive impact is a top priority for us. We appreciate your dedication and look forward to your continued success.
1.0
27 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Patient Care Clinician Teams Support Provider Support/Access to EHR

Cons

Poor Management/Poor Leadership Poor Pay Working off clock per Director without pay Violating HIPAA policies daily Wrongful terminations of staff based off of disability False 3rd party documentation in patient charts (Following CMA/RMA reporting clinical information, documentation is later altered/changed and information added by 3rd party in India that was not involved in patient care/communication) Swindling amazing providers and Medicare by falsifying "time spent" per patient to meet providers requirements for patient care and Medicare billing guidelines Suspensions for Clinicians calling out for emergencies such as emergency hospitalizations, motor vehicle accidents, labor/delivery, state of emergency declared weather situations such as hurricanes/tornados Poor benefits Poor HR and HR response (1 member of HR)

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Healthmote Response
2mo
We take feedback seriously, but several of the claims in this review don’t reflect how our organization operates. Our clinical and operational decisions are not based on a single individual. We have a broader leadership and clinical team that brings diverse experience, and we continuously adapt to changes in healthcare. Accountability, consistency, and adherence to SOPs are a priority. We have established processes, training, and oversight in place, and we regularly evaluate and improve them as we grow. Compliance with HIPAA and Medicare guidelines is fundamental to our business. We maintain strict standards and monitoring to ensure we meet all requirements. Our leadership team, including the CEO, is actively involved in working with management to improve operations, culture, and overall employee experience. Like any growing organization, we’re not perfect, but we are committed to improving and holding ourselves accountable. We remain focused on building a strong team and delivering high-quality care to our patients.
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