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Heffernan Insurance Brokers

Engaged employer

Culture of Functional Alchoholism & Nepotism - Anonymous employee Heffernan Insurance Brokers Employee Review

1.0
6 June 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Opportunities for advancement (if you are in sales) - Lots of recreational/reward events to attend: catered lunches, yearly trips, parties, lunches/dinners out, alcohol stocked and available in-office (not just for parties). - Networking & socializing - Yearly holiday bonuses - Many women in executive & senior positions

Cons

- Culture is STRONGLY extraverted. Unless you are willing to go to all the recreational activities, you won't last long. Introverts are seen as "antisocial" and will find their career suffers as a result. - There is a LOT of drinking. Coworkers will get sloppy-drunk at reward events. Be careful if you are not a solidly moderate drinker. Teetotalers & AA members should avoid at all costs. - Tons of nepotism. If you know someone or are related to someone, you're going to get preference over applicants & general employees regardless of your work. - They will work you TO DEATH. Salaried employees are expected to be on-call for responding to client calls/emails. Sales are a big deal, so if you are not planning to revolve your life around work, you will not survive. - Management is horrible. Again, nepotism influences corrective actions (if any) and work/blame is shifted to those outside of that umbrella heavily. - Cliquey, two-faced office culture. Be careful who you trust. Can be quite cutthroat and passive-aggressive if not outright hostile behind your back. - Old boys club among the older set. Be prepared for old white men bs. - Maintaining office kitchens & set-up/clean up after in-office events is 99% left up to the (non-producer) women in the office. Prepare for dealing with men who are apparently incapable of putting their coffee mugs in the dishwasher. Daily. - All the above leads to high turnover (and burnout)

Explore other reviews about Heffernan Insurance Brokers

5.0
27 Mar 2026
Recommend
CEO approval
Business outlook

Pros

After close to 10 years, I still feel grateful for having landed a job here at Heffernan. There are so many positive things to point out about working here. #1 - The people. Everyone cares. They care about clients, coworkers and the community. It doesn’t matter which position you are in, if someone needs help there are people who will roll up their sleeves and support. There are Volunteer events every month that anyone can sign up for. Take the day to help a nonprofit client, and Heffernan will still pay you for a full day. It’s encouraged that we volunteer up to 4 times a year! The training is unlike any other place I’ve ever worked. There is training for everything, including job specific, technology, resources, etc. Everyone talks about the culture - it is so true how the culture at Heffernan is built on friendships and inclusive of family. And the average tenure is over 10+ years. People don’t leave, and if they do there are regrets later. I’ve had a few phone calls from prior employees that would like to come back and many times management will figure out a way to bring them back. Overall, best employer I’ve ever had and I feel fortunate.

Cons

Not everyone is 100% back in the office, so sometimes the office is quiet. Other than that, can’t think of anything.

3.0
22 Mar 2026
Recommend
CEO approval
Business outlook

Pros

It’s a fun place to work and I’ve made so many great friends over the years. Things can get busy, but I’ve been lucky to be part of such an amazing, supportive team. I truly couldn’t have asked for a better group!

Cons

It’s sad to see how our culture has changed. I spent years working with people who were committed and cared about the team, but now it feels like the only things that matter to the company are profit margins and whatever shiny AI thing leadership wants to chase this quarter. There are still some genuinely good people here, folks who actually care about making our company better but unfortunately most aren’t shareholders, so they have limited influence. Lately, leadership's been letting certain shareholders run around acting like they own the company and everyone in it, threatening people for voicing alternative viewpoints. It’s gross. Plain and simple. People have put in real time, real effort, and real loyalty here. It's disrespectful.

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