A company with a lot of potential to be a great place to work....sadly the full potential may never be met. - Anonymous employee Hertz Employee Review

3.0
18 Oct 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1) The potential to get promoted fairly quickly 2) In the Local Edition branch of Hertz, you learn to do EVERYTHING that goes into the rental process that can give you tools to use for other jobs. 3) Branch Managers and above get to take a car home everyday with insurance and "free" gas. 4) At the branch manager level, you are practically running a business without having to supply personal capital. 5) Fairly good benefits (options to buy various qualities of health insurance)

Cons

1) Manager promotions are often given based off of high personal sales/fraud numbers and being "friends" with the hiring manager and it seems as though little consideration is taken into whether the person can actually manage or even encourage a team to sell (legit selling and not fraud). 2) Hertz promotes from within which is great, but the employees that worked initially at Enterprise "there are a lot of them" get promoted up the ranks almost at an obscene rate. Almost as if senior management believe more in the training program of Enterprise rather than their own company. Which I guess is fine if they really were great employees, but they get promoted so fast that they never learn how things work at Hertz and end up having to delegate (i.e. give all the work) to the 1 or 2 employees that were trained at Hertz. 3) Low hourly rate which is to be expected for a sales job... but in the Local Edition branch of Hertz Manager Trainees (MT's), Manager Assistants (MA's) and especially Assistant Branch Manager's (ABM's) do so much more than just sales (i.e. Fleet control, vehicle cleaning (in a shirt and tie), Marketing, Data Entry, transporting, customer service, billing, answer lots of phone calls, etc) that the hourly rate should either be higher or remain the same but hire people to do some of the other functions so the "management level" employees can focus more on sales and management. 4) Bonus structure that seems to change every time it seems too many people may actually get a good bonus...not to mention when they change it, its normally effective immediately so if your branch was on track to make a bonus on the old structure for the quarter but not the new one, it doesn't matter, your branch WILL NOT get a bonus. 5) Upper level managers spend more time in meetings and forwarding emails about meetings and then having conference calls about those meetings and emails rather than using the time to actually make things better. 6) Although it is a car rental company, its ALL about selling insurance. An employee's worth in the company is primarily measured by their Sales Revenue Per day (SRPD) and their Insurance Replacement Sales Revenue Per Day (IRSPRD), if a customer buys the insurance these numbers go up, but if they do not, these numbers go down, and fast. So renting a car to a customer that wont buy the coverages actually negatively affects the agent. This scoring method causes it almost to make more sense to NOT rent a car if the agent knows or "has a feeling" they cant sell to a particular customer.

Explore other reviews about Hertz

5.0
18 Jan 2026
Recommend
CEO approval
Business outlook

Pros

No micromagement , You earn incentives when customers forget to fill the gas , also when the car was damaged and they accept to pay , managers are nice , deal with Karen and difficult customers sometimes , rush hours where there is no room for cars but it is worth it

Cons

Fluctuate schedule you might work middle shift today , tomorrow you work early morning shift like 5AM and next day you work closing shift 1 to 9 PM. It is just bad for me because I just experienced personal household problem so I have only one car in the household so I had to leave

2.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

It is possible to make a difference if you are determined enough. Many engineers work hard and most try.

Cons

The company has a ton of tech debt that it recognized, but is not being addressed. Management controls the time, scope and so quality is falling. The people they have hired lack fundamentals understanding of software development practices. The company often will make decisions to save small amounts of money with their facilities and tools they give to employees without understanding the opportunity cost that was lost. Overtime is required. You can't work here if you want to have a family or keep your family from hating you. Title inflation is real. Many people are actually performing one level down from their stated title and those that are not are only not failing due to putting in crazy hours. Middle management wont stickup for their people to ensure they are not burning out. They see it happening multiple times in front of them and they do nothing.

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