Hertz Reviews

Updated 12 Aug 2020

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2.9
42%
Recommend to a Friend
55%
Approve of CEO
Hertz President & CEO Kathryn V. Marinello
Kathryn V. Marinello
620 Ratings
Pros
  • "Good benefits; team oriented; locally managed branches(in 149 reviews)

  • "Great Environment, Great People to work with(in 144 reviews)

Cons
  • "long hours - big emphasis on sales(in 605 reviews)

  • "Upper Management does not realize challenges for customer facing employees(in 399 reviews)

More Pros and Cons
  1. "Good opportunities"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook

    I worked at Hertz

    Pros

    Good opportunity for career advancement.

    Cons

    There are no downsides to working here

  2. "Ok"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Melbourne
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Hertz full-time

    Pros

    Coworkers, relaxed environment and not too corporate

    Cons

    Salary and under resourced, overworked.


  3. "Hertz"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Adelaide
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Hertz part-time

    Pros

    Excellent ideals held by AU/NZ heads of company.

    Cons

    Inadequate training. Incomplete communication within locations.

  4. "Terriby"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Leading Hand 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hertz full-time for less than a year

    Pros

    Something we can go to

    Cons

    Nothing okie dokie JD candidate

  5. "Customer service"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Melbourne

    I worked at Hertz full-time for more than 5 years

    Pros

    Dont work more than 4 days straight - 2 days off

    Cons

    Fussy customers, always changing plans

  6. "Severely underpaid staff with non energetic boring culture."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Process Analyst in Melbourne
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Hertz full-time for more than a year

    Pros

    Work spread so thin that you can try a lot of different things. I guess that's good :/

    Cons

    Terrible Pay No opportunity for promotion Terrible handover process Boring and slow workforce content on doing the bare minimum

  7. "No synergy and strategy and using old car rental systems"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director in Melbourne
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Hertz full-time for more than 8 years

    Pros

    Hertz US has turned the company around through meeting the share prices.

    Cons

    No synergy and directions. Very old car rental system.

    Continue reading
  8. "Great working culture"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Care Representative in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hertz full-time for less than a year

    Pros

    Flexible, great team to work with

    Cons

    Can be pretty stressful, busy at times

  9. "Mixed"

    4.0
    Former Employee - Customer Service Representative 

    I worked at Hertz full-time for less than a year

    Pros

    Good team and team work

    Cons

    Long hours and not always paid overtime

  10. "Good company"

    4.0
    Current Employee - Sales Representative 

    I have been working at Hertz full-time

    Pros

    Great people, good location for head office

    Cons

    Low salaries, limited promotions available

Found 4773 reviews