Do not work here - Branch Manager Hertz Employee Review

1.0
23 Sept 2010
Recommend
CEO approval
Business outlook

Pros

You get to drive different cars, such as the Chevy Camaro, Ford Mustang, Buick Enclave/Lacrosse, and other cool cars. I also learned different XM/Sirius Stations.

Cons

Hertz promises you an excellent professional training program and the ability to fast track your career growth in the company based on your ability to be a "self-starter". The truth is, you get a one week training class on how to sell or "fool" your customers into buying all the different waivers that Hertz offers. The rest you learn from your peers, and by peers I do not mean upper management because most of them started at the top and have no clue how to do your job. Basically what this means is you can go for years thinking you are doing all the right things at your job, only come to find out down the road you are not and you get fired while your direct supervisor keeps their job on the excuse that "they trusted their employees too much". What I have mostly learned from Hertz is there are two ways to leave the company: you quit as a disgruntled ex-employee, or you get fired because proper training measures are not in place which means you're doing your job wrong. If by some miracle you make it to upper management, congratulations you have job security!! You no longer have to participate in the day to day functions of working in a branch, much less understand anything that your inferiors are doing. Instead, you get to sit safely behind a computer telling people that they should do their jobs better, but not actually showing them how (because remember, as an upper manager....you don't have to train them just "hold them accountable"). Finally, Hertz is constantly stressing "grow your business", which all branch managers want to do because you are bonused off growth revenue. I ask you to go into any Hertz branch in MI and ask them how their present car situation is (say bye-bye to all domestic cars like Ford and GM......who needs those in Michigan anyways?) CEO Mark Frissora recently implemented a cost-cutting initiative. It is absolutely genius because what they are doing is drastically reducing fleet in MI to help save money. What does this mean for branch managers? No bonus off of growth!!! You can't grow with less cars!! Michigan's regional manager actually announced to all managers that if you have a Ford dealer (remember we are cutting almost all Fords) we need to ask for a rate increase from them or walk away from that business due to lack of Ford Vehicles. So now we are cutting fleet and CURRENT accounts, all the while upper management is holding an internal competition amongst branch managers for who can gain the most business. Again I say this is genius because all that money Hertz saves on fleet, and branch manager bonuses, goes straight to upper management bottom line and.....THEIR BONUSES! Hertz is a joke.

Explore other reviews about Hertz

5.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work in tandem with other professionals in your trade, always had a feeling of "family" working alongside my peers. We come together when times are tough, this is very rewarding,

Cons

The current economic and geopolitical spectrum have been proving a challenge to this industry as a whole, thankfully we are a resilient outfit with the best people at the helm.

2.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

It is possible to make a difference if you are determined enough. Many engineers work hard and most try.

Cons

The company has a ton of tech debt that it recognized, but is not being addressed. Management controls the time, scope and so quality is falling. The people they have hired lack fundamentals understanding of software development practices. The company often will make decisions to save small amounts of money with their facilities and tools they give to employees without understanding the opportunity cost that was lost. Overtime is required. You can't work here if you want to have a family or keep your family from hating you. Title inflation is real. Many people are actually performing one level down from their stated title and those that are not are only not failing due to putting in crazy hours. Middle management wont stickup for their people to ensure they are not burning out. They see it happening multiple times in front of them and they do nothing.

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