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Hilton Garden Inn

Part of Hilton

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Fun, Fast-paced environment - Front Desk Agent Hilton Garden Inn Employee Review

4.0
20 Dec 2014
Recommend
CEO approval
Business outlook

Pros

My co-workers were amazing and always kept the environment upbeat. My direct supervisor, Assistant Manager and GM were always very accessible and friendly.

Cons

The normal issues that may arise in a hotel were the biggest cons I can think of. However, if you've ever worked at the front desk at a hotel you can relate that just as terrible as the lows can be if you enjoy the hospitality industry the highs can be enough to out weigh the challenges. There are of course times when guests are upset, you stand for 6-8 hours depending on your shift and breaks are short. But again the cons are typical of any front desk position. They pay is very standard. I believe my compensation was around $10.50 an hour.

Explore other reviews about Hilton Garden Inn

5.0
17 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Clear and easy to understand shift expectations

Cons

To be honest nothing comes to Mind

2.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Consistent schedule Run the bar how you want Great guests Management gets what I need Good benefits (if they give you hours to qualify)

Cons

Outdated equipment Outdated pay Somehow still think $15/hr is good pay for cooks Severe staffing issues Low employee morale Toxic trigger happy management Cliquey employees

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