employer cover photo
employer logo
employer logo

Hilton Garden Inn

Part of Hilton

Is this your company?

Housekeeping department is horribly ran and in desperate need of new management. - Housekeeper Hilton Garden Inn Employee Review

1.0
8 Mar 2015
Recommend
CEO approval
Business outlook

Pros

There aren't many pros to working here. Most of the coworkers are awesome, there are a few that are not. Its a basic paycheck which is better than nothing, if you can tolerate all the other BS that goes along with it. The employee discounts are nice too.

Cons

Pay rate management Lack of work life balance Certain management decides what rules they want to follow and when they want to follow them Other employees steal tips from rooms Too much favoritism Pay rate does not coincide with ability to do job well. They work around the insurance laws by hiring people in for part time (this is something you have to figure out on your own, they wont tell you that you are only part time) I started around April and didn't have less than 32 hours a week until the end of December. Almost the entire Summer I worked more than 80 hours in a 2 week period, and still was not "bumped up" to full time. Part time gets no insurance but from what I've been told it is probably better that way because full time people can't even afford the insurance offered. No set schedule- you can be called in or called off any given day. Schedule for the week comes out the day before it starts. You are expected to somehow schedule your life around the hotel, which is not only unrealistic but impossible if you work in the housekeeping department.

Explore other reviews about Hilton Garden Inn

5.0
17 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Clear and easy to understand shift expectations

Cons

To be honest nothing comes to Mind

2.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Consistent schedule Run the bar how you want Great guests Management gets what I need Good benefits (if they give you hours to qualify)

Cons

Outdated equipment Outdated pay Somehow still think $15/hr is good pay for cooks Severe staffing issues Low employee morale Toxic trigger happy management Cliquey employees

See reviews by: Helpful|Rating|Date|All