Believe The Negative Reviews - Anonymous employee Home365 Employee Review

2.0
16 June 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Younger crowd of employees. -Flexibility -Benefits

Cons

As you look through these reviews, I want you to truly take into account that almost all former employees had a negative experience working here. I would include myself into that category. You will truly regret accepting a job with Home365 while there are so many other great companies that you can work for. If you are intrigued by their "tech" please do yourself a favor as well as know your worth here and continue searching for real. The software will only cause frustration, not only to you, but the customers that use it as well with the hiccups. Home365 got too big too fast, and there were not enough bodies to stabilize what was needed from the investor/owner standpoint, thus why thousands of properties were lost. This is not the future of Property Management. You may accept a job, though I want you to be prepared for the fact that you will then need to wear multiple hats, and do multiple jobs all while not receiving an additional penny. It will all be at the expense of your own mental health. You are not seen as a human here, only a number. The communication here is absolutely atrocious. If you were expecting a bonus at the end of the quarter and didn't receive it - no one will be able to answer why or give you an explanation. KPI's change on a dime. In any normal company, there are typically yearly of even 6 month reviews.. don't expect one here. They are non-existent. Most likely you'll have a new manager within that timeframe since the turnover is extreme. When those employees are lost, they most likely won't get replaced either, so expect that additional work load and little to no work/life balance. They promote "speaking up" but only if it fits their narrative. Seriously, please respect yourself enough to do research on this company before getting excited.

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Home365 Response
2y
Thank you for taking the time to share your feedback on Glassdoor. We are sorry to hear that your experience with us was not positive, and we take all feedback seriously. At Home365 we strive to provide our employees with a positive and supportive work environment, and we are committed to making improvements wherever necessary. We would appreciate the opportunity to learn more about your concerns so that we can take steps to address them. If you would be willing to share more information, please don't hesitate to reach out to us directly.

Explore other reviews about Home365

5.0
9 Sept 2024
Recommend
CEO approval
Business outlook

Pros

The company empowers you to make decisions that directly benefit clients, with strong support from upper management. The job offers a lot of autonomy.

Cons

Handling multiple client accounts can be demanding, especially during peak periods, which can lead to occasional burnout.

1
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Home365 Response
1y
Thank you for your thoughtful review and for your contributions during your time as a Customer Success Manager. We’re pleased to hear that you felt empowered to make decisions and appreciated the autonomy and support from upper management. We also acknowledge your feedback regarding the demanding workload during peak periods. Balancing multiple client accounts can be challenging, and we’re committed to finding ways to better support our team during these busy times to help manage stress and prevent burnout. Your insights are invaluable, and we’ll use them to improve our processes and support systems. Thank you again for your hard work and dedication during your tenure with Home365. Best regards, Brooke Hannaford Chief People Officer Home365
2.0
27 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Great coworkers and employees are allowed to work from home.

Cons

Leadership is openly biased and corrupt, playing favorites without shame. Skilled and hardworking employees are dismissed, ignored, and left without recognition, while incompetent people who contribute nothing are rewarded and celebrated because of personal connections. Effort, dedication, and loyalty mean absolutely nothing compared to who you know.

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