This is not a real design build firm - RUN! - Kitchen and Bath Designer HomeWerks Employee Review

1.0
1 Mar 2023
Recommend
CEO approval
Business outlook

Pros

You can make good money if you are okay with working 60+ hours a week and lying to people.

Cons

There is no one at this company with proper experience and professionalism in the design-build industry. They will hire anyone off the street and "coach" them to sell kitchen and bath remodels. Management is unethical and manipulative. They use MLM style tactics to try and brainwash you to essentially scam customers. They do not care about their customers and they have no respect for the skills required to be a qualified interior designer. They told us at sales meetings that no one needs an interior designer, they can simply get a Pinterest account. They also said they could not believe that anyone could actually get a degree in interior design implying that it is not a real degree.. It was degrading and so misguided. The owner hired an outside consultant who has a seedy background to try and boost sales. This consultant would preach about his favorite self help guru often. This guru, sadly earned his fame and fortune in an MLM, hence the creepy sales tactics and manipulation. My manager would brag about how good he was at manipulating people as if that is a skill to be proud of. They used high pressure sales tactics and it was honestly embarrassing. It was also not necessary. Clients would gladly build a project with someone who they trust and who is qualified to do their remodel without any manipulation.

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HomeWerks Response
3y
Thank you for your feedback. We wish you the best

Explore other reviews about HomeWerks

5.0
5 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Excellent Team across the board Welcoming No micro-managing Family Atmosphere Great location - minutes from Downtown Naperville/Nice work facility

Cons

None that I have experienced yet!

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HomeWerks Response
3y
We are so luck to have you as our Call Center Management. Looking forward to see you grow the department
1.0
22 Dec 2022
Recommend
CEO approval
Business outlook

Pros

Great co-workers and our installers did really nice work.

Cons

Management has no idea how to run a business and treats their employees like human garbage. We were once told in a company meeting that " we are all replaceable and if one person messes up we all loose". As a sales person, if I did my job correctly by measuring and pricing everything out correctly, but then production missed something in the field or our procurement agent ordered something wrong, my commission would be reduced. I don't ever remember sharing in the profits of the company and I sold over a million dollars in projects in under a year! Everyone in the company were also given written warnings for things like insubordination or not hitting ridiculous goals. If you look at the history of sales employees there have been many of the years. I believe something like 30 + over the last 5 years. Most people did not make it past 2 years. I worked there for over a year. We would be paid our commission 1/2 up front and the other 50% once the job was completed. Most projects took 6+ months for the work to start. in my time with the company I was only paid out on 3 jobs. this basically means I worked for only half commission because Homewerks gets to keep all of your back end commission if you quit or are terminated. Is this a coincidence? You be the judge. I wish I would have read something like this before working for this awful company.

2
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HomeWerks Response
3y
We appreciate your feedback on your work experience at HomeWerks. You are correct, every member of our team (Sales to Design to Production) plays an important role in the success of our company. Communication and quality handoff checks are needed within the project scope to ensure a positive customer experience which may lead to repeat business. Client issues within any part of the project scope impact the entire team. HomeWerks appreciates the million dollar of sales your provided and I am confident that our compensation package rewarded you with a lucrative earning potential. We wish you continued luck in your career path.
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