Avoid this company - Mortgage Loan Processor Homeward Employee Review

1.0
2 Sept 2022
Recommend
CEO approval
Business outlook

Pros

Great pay and benefits but management ran this company so poorly that they had massive layoffs. You’ll be next if you go here.

Cons

Poor leadership. Those who ran the company in the ground kept their jobs while others lost theirs. They use we are a startup constantly as a reason for the constant mistakes and failures but at some point you need to own up to the fact that your leadership is to blame. Don’t be fooled by their positive google rating. They pay people to remove their negative reviews. This company won’t be around long so don’t waste your time. The only reason they are even still around now is they are continuing to outsource all non-customer facing roles to India because of the cheap labor and number of hours they will work each day.

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Homeward Response
3y
Thank you for taking the time to share your feedback. We appreciate this detailed feedback surrounding your experience and we are sorry you felt this way during your time with us. We did make the difficult decision to lay off a portion of our workforce in August due to current economic conditions and longer-term uncertainty in the economy. We’ve also taken action on open feedback provided to us and the Senior Leadership team on improving, and though change doesn’t always take place overnight, we strive to not just listen to our employees, but implement those action items. Please know that we are taking this feedback seriously and will always work to improve on the employee experience. Thank you for taking the time to leave this review

Explore other reviews about Homeward

5.0
22 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Casual professional environment, PTO accrual, Healthcare benefits

Cons

Majority of company is remote

4.0
7 June 2026
Recommend
CEO approval
Business outlook

Pros

Management was really engaged and responsive. Quality people on team.

Cons

It’s a startup that doesn’t enjoy the luxury of a stable foundation. There is a lot of work to do and no guarantee the work works. Management aware of the core instability and flexibly on edge to get to higher ground. Stressful situations because good results are important to bring the business forward while a lot of factors outside of control kill your deals.

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