Great mission, horrible management - Anonymous employee Hope Services Employee Review

1.0
12 July 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I joined Hope Services because I felt strongly about the organization's mission to improve the quality of life for individuals with developmental disabilities. Hope provides some really valuable services to this vulnerable population, although the organization's ability to succeed is jeopardized by members of the current management team.

Cons

The current CEO is awful. He turned the company culture--which had been marked by teamwork and camaraderie--into one that's based on fear and distrust. If you are working at a different Hope location or otherwise do not need to interact with the CEO or HR, you may have a more positive experience, but I experienced an environment where you can be (unprofessionally and unfairly) harassed at the CEO's whim. I also watched a number of qualified management personnel leave the organization because of his behavior and the uncomfortable environment in the San Jose location.

Explore other reviews about Hope Services

5.0
9 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I love working here. Super supportive management

Cons

No cons, we have great employee retention for a reason

3.0
10 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Loved the clients, bosses not so much

Cons

Not very caring or supportive, sorta mean, lousy pay

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