Highly frustrating experience so far. - Anonymous employee Hopin Employee Review

1.0
3 Nov 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Excellent team, Hopin attracts some of the best talent in the industry and it's amazing to work with such highly intelligent and motivated team members. - Great benefits - Highly engaged team members, despite being remote you still feel very connected to your colleagues.

Cons

Leadership team is highly problematic. A lot of the reviews talk about the Hopin 'speed'. This isn't actually referring to the speed any features get released unfortunately. In product/engineering the process is frustratingly still a waterfall approach. The 'speed' is referring to how fast leadership change direction, restructure teams and shift priorities. Initiatives seem to change week to week based on leadership and/or customer whims. High level of micro-management and it feels impossible to achieve anything because there's clearly misalignment at the top level which means shifting sands for all the team members below. This results in a chaotic and highly unproductive environment. It's a shame, because despite this most team members continue to push ahead and remain optimistic and enthusiastic about the product we're trying to build.

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Hopin Response
4y
Thank you very much for sharing your candid feedback about your experience at Hopin so far. We are sorry to hear that we haven't met the mark. You are right - we move very quickly - but it's feedback like this that helps us recognize we always have room to communicate more. We are committed to providing a highly engaging experience for all Hopineers and appreciate you sharing your perspective on where we can improve. If you haven't already, please chat with your manager or people partner and see where they might be able to help remove any blockers for you that might exist. Thank you!

Explore other reviews about Hopin

5.0
30 May 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Super nice, smart team, focused on executing quickly

Cons

building out processes still as it's still early

3.0
13 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

fast growth, great team members, cool product

Cons

poorly managed and disjointed vision for future

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