Pros
Such a great company to work for! The TX department is really supportive, friendly, and makes you feel like the work you do really means something. They often have after work outings, but they're organized by the employees themselves, so if you want something specific (budget friendly, not involving beers...etc just suggest something yourself and people will come!) Pros: -Great co-workers -Company really cares about their staff - Fun office space -Managers are friendly and understanding -Great benefits -SNACKS!
Cons
Cons: The volume can be a bit hectic at times and it can be a bit overwhelming. But the managers are really great when you bring this issue to them. I know they're hiring like crazy, so hopefully it will get better soon. Also, the upper management for the department are quite distant. They sit in their own office, which is understandable, but they don't interact with the agents as much.