3.0
9 July 2015
Former employee, more than 1 year
Houston, TX
Recommend
CEO approval
Business outlook
Pros
They don't require significant experience to start and they offer on-the-job training. With a year or two of experience, you can get a job at a better company.
Cons
The company was purchased by Endurance International Group in 2012 and the work environment took a turn for the worse. I started as a Level 1 Admin, so I wasn't required to take phone calls or chats, but the work was very much a callcenter-type environment. There is constant pressure to maintain a high ticket count and quality of responses is of secondary concern. If you're interested in helping customers with non-trivial issues, you'll find this tedious.