Front Desk Agent - Front Desk Agent Hotel Phillips Employee Review

3.0
6 June 2024
Recommend
CEO approval
Business outlook

Pros

Fun environment as it is located downtown where lots of events take place. Makes for a fun check in with weddings, concerts, conventions. Historic property that people like to talk about and decor is attractive. Hilton discounts.

Cons

Housekeeping was always an issue for the front desk because we would assign rooms and they were dirty or not ready to be checked into but it showed ready in the system. Management was a bit disorganized.

Explore other reviews about Hotel Phillips

3.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Great hilton disount, very pretty building, interesting people

Cons

not well managed, lots of building issues that needs attention, undermanaged

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