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Going downhill after corporate sellout - Anonymous employee Hotjar Employee Review

1.0
23 Feb 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hotjar, while it existed, highkey used to be the best company I worked at. It had a great culture, transparency, compensation, and benefits. All gone now.

Cons

Hotjar lost its soul after Contentsquare used its money to eliminate the competition artificially. Ever since the company was sold, everything has become measurably worse from an employee perspective. - Layoffs - All transparency is gone, replaced by cold corporate legalese and ambiguous communication - Former competent leadership left a long time ago or were laid off - Lower compensation - Reduced leave policy - Benefits deleted - High levels of bureaucracy and micromanagement

Explore other reviews about Hotjar

5.0
28 July 2022
Recommend
CEO approval
Business outlook

Pros

A transparent organization: teams are involved in the decision-making process for all initiatives even the most strategic ones. Feedback is shared on a consistent basis in a constructive way across and within teams. A fully remote organization that lets you manage your workload as you need, gives you a lot of flexibility, and trusts its employees - no micro management!

Cons

An organization that is growing fast and constantly innovating which in turn moves too quickly at times, this can create a bit of chaos or confusion internally. But these are the typical growing pains of a successful scale-up organization.

7
1.0
16 Feb 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

used to have amazing perks, health care benefits, transparent company culture, high morale, worker-centered work place, remote

Cons

new leadership with the acquisition of Contentsquare and Heap is doing away with the once awesome culture, introducing rounds of layoffs and cutting benefits of Hotjar employees by 15k while pretending that it's not happening, cold, vapid culture, fixated on the bottom line with a money-first approach, giving people more responsibility with no pay increase, stalling merit-based pay increases, stifling the atmosphere of open dialogue

49
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