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Houdini's Escape Room Experience

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Never work here - Escape Room Host Houdini's Escape Room Experience Employee Review

1.0
21 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Some of my colleagues were nice

Cons

It was not uncommon for me to be forced to run multiple escape rooms at once due to understaffing and greed from the company not to close certain rooms for the day to accommodate, instead I would have to sprint back and forth between control rooms to watch the guests and hope I was fast enough to open doors or give clues. This was a massive safety breach as if an accident happened in one of the rooms I might not of been there to see it. During the end of my employment with Houdinis I went into hospital to undergo major surgery, Houndis did not accept any of my evidence and refused to give me any sick pay whatsoever, leading me unable to pay my rent or bills during the recovery period where I was too unwell to leave the house. Eventually this turned into a 6 month case through HMRC to claim the sick pay that they owed me. The turnover rate of staff is incredibly fast due to overworking and awful treatment from management

Explore other reviews about Houdini's Escape Room Experience

2.0
30 July 2025
Recommend
CEO approval
Business outlook

Pros

Running the rooms themselves are so much fun and will probably always be the most fun I’ve had at work

Cons

Everything else. Insanely inconsistent hours, being on call, bonuses not paid properly, and literally every decision Tenpin has made since buying out the company. They got rid of the gap in the schedule that allows for breaks resulting in up to 14 hour long shifts with no break, changing the on call notice from 2 hours to 30 minutes, getting rid of bonuses for reviews and lots of other things. The absolute worst is the expectation to run two games at once, giving customers only half our attention for the ridiculous price they’re paying to be there when the only cost to run the rooms is the minimum wage staff. Tenpin’s stinginess and priorities for profit means giving the customers a worse experience and making the job itself hellish. The training is also abysmal

1.0
30 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Easy work and I literally have nothing else

Cons

Unsafe, always breaking, no support. Unpaid on call. No staff safety procedures. No manager on site.

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