Exciting development amid challenging market conditions - Director Huws Gray Employee Review

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Company going places, lots of exciting development to improve the business.

Cons

Market is difficult at this time.

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Huws Gray Response
2w
Thank you for taking the time to share your feedback. We’re delighted to hear that you’ve had a positive experience with us and that you value the culture and opportunities we provide. We’re committed to maintaining an environment where our people can thrive and grow.

Explore other reviews about Huws Gray

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Great people working there, everyone is friendly and helpful. Everywhere is well organised which makes learning all the products easy. Working as part of a team you rarely get overwhelmed with jobs you need to do yourself, someone will help if needed. Ppe is provided if you need it.

Cons

The hours are a bit rough 7 til 5 with an hour lunch and working 8 til 12 every other Saturday can take a toll.

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Huws Gray Response
2w
Thank you for taking the time to leave a review, we're pleased to hear that, on the whole, your experience with the business is a positive one. We recognise that workload and work-life balance are important, and we are actively reviewing ways to ensure we provide a sustainable and supportive environment for our teams.
1.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

There are no pros of working at Huws Gray.

Cons

If you want to work somewhere that respects your time, Huws Gray might not be the right fit for you. - Friday 10 April, [Manager] rang me at 4:56pm on Teams. No planned call. Normally, if someone is ringing you at 5pm on a Friday, it's because there's something urgent that needs doing right then. I thought maybe they were ringing for a 5min chat to ask how my first couple of weeks have gone. But no, it was to brief me on more work for the following week. The call lasted over 45mins... after 5pm on a Friday afternoon. - Thursday 16 April, I had a 1:1 with [Manager] in the afternoon. During that meeting I was quite concerned about the volume of work already being given to me within 2 and a bit weeks. I was told that someone else could help pick some bits up and that we could regroup at 6pm (after hours). [Manager] turned up to that call at 6:50pm and I didn't get off the phone until gone 7:45pm. No respect for the fact people have a life outside of work, or might want to cook dinner... [Manager] suggestion on managing workload was for me to work my weekend... great suggestion, that's exactly how I want to be spending my weekend. Two weeks into a new job and already working weekends to catch up. That is not normal. - Friday 17 April, I caught up with [Employee] around midday to review how they was getting on with the piece of work. [Manager] had unrealistic expectation that all work would be completed and would listen to the experts delivering the work. On the same day, [Manager] was calling me on my work phone - they hadn't tried messaging or calling on Teams, or emailing me. My phone was on silent so I didn't realise and when they got hold of me their words were "if I call you, I expect you to pick up. It's fine this time, but in future you need to answer the phone." The role was sold as one where you'd have autonomy. The reality is that there is a culture of dictatorship - you are told to jump and you say how high. In the short time I was there, I'd been asked to write a video script and an email on behalf of the CEO. Both communications have been completely rewritten by [Manager]. I have done comms for over 10 years, I know how to draft a video script and a leadership comm... it's insulting that someone with no internal comms experience thinks they can do a better job than you, just because they're more senior. They took none of my feedback on board regarding the role and workload and readvertised the job as a 2-for-the-price-of-1 (Internal Comms & Change Manager). The way [Manager] spoke to me when I got back from holiday was out of order. I had voluntarily shared my calendar with them, for transparency. They had gone through my diary and sent an email picking out all the things I should be deleting out of my diary (inductions, comms learning webinars). They also told me that I wasn't allowed to tell anybody why I was leaving and that "my credibility has been tarnished" as colleagues had been discussing the work they were doing and said it was a busy company to work in. They said that several people had fed back to her that they weren't suprised I was leaving. When I questioned [Manager] on what they'd said and who had said something, they wouldn't give any more detail. Needless to say, I didn't complete my notice period - there was no way I was working another day for that horrendous company. The culture is very toxic and I couldn't recommend it to anyone. It's not a business going through transformation, it's a business in chaos which doesn't see the value in investing in people resource to ensure things are delivered well, without burning people out.

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Huws Gray Response
3w
Thank you for sharing your feedback. We’re sorry your experience didn’t reflect what we aim to provide. While we don’t recognise all aspects of this account and believe some points don’t fully reflect the wider context, we do take feedback seriously. As a business in transformation with an ambitious agenda, many of our roles, particularly at management level, require pace, flexibility and a focus on delivering for the business. This does involve a degree of give and take, which we aim to balance with the right support and clear priorities. We recognise that this environment won’t suit everyone, but we remain focused on building a supportive, high-performing culture. We appreciate the feedback and wish you the best for the future.
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