5.0
10 June 2019
Current employee, more than 1 year
Washington, DC
Recommend
CEO approval
Business outlook
Pros
Work culture is good. People complain but I think people complain at every company about anything. It's really more of a mind set. While the office is never perfect, it's still a open and friendly environment you enjoying spending time in. Benefits are good and people tend to stay with Hyatt because they generally take good care of their employees. Unfortunately I'm only talking about the office levels and upward. I can't say I've seen the housekeepers, bellmen, or food runners feel the same way.
Cons
As in any service industry, you cannot control it all. You can only do your job and hope that others do theirs.