Good company! - Front Desk Agent Hyatt Employee Review

5.0
3 Nov 2013
Recommend
CEO approval
Business outlook

Pros

Great opportunity to learn as a newer. They have very good training system. Provide enough training time before your work by yourself. Small companies do not have good training. Good benefits. Simplest one, we can have 3 meals in the employee cafe for free, which a lot of hotels cannot provide. Nice manager. I got a very nice manager, who has a strong working ability and always encourage the agents. Nice working environment. All employees in the hotel are very nice. Keep smiling all the time. Feel very comfortable.

Cons

Full-time employees cannot get 40 hours working each week. only 32, sometimes less. Some agents say that the payment cannot afford their rent and expenses.

Explore other reviews about Hyatt

5.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Commission, Flexible schedule, Customer service, Comp nights

Cons

Lack of room for growth. GO environment

2.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Most people are friendly at times.

Cons

Micromanaging too much and not letting workers do anything on their own.

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