4.0
15 July 2014
Former employee, more than 1 year
Carlsbad, CA
Recommend
CEO approval
Business outlook
Pros
Hyatt truly cares about its employees. I felt this from the corporate office to the HR team on site. They understand that importance of employee engagement and work towards increasing these rates. The customer experience is dependent on this. The benefits were great. Hyatt offers hotel discounts and complimentary rooms. This is something that other hotel chains are no longer offering.
Cons
The team I worked on was understaffed for over 1 year. I worked a lot of overtime and learned much more than I would have otherwise. In the end I am not so sure it was a bad thing.