Not a bad place - Customer Service Hyatt Employee Review

4.0
10 June 2008
Recommend
CEO approval
Business outlook

Pros

The mobility to transfer to other regions.

Cons

Long hours with sometimes difficult customers.

Explore other reviews about Hyatt

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

hyatt employee benefits with discounted rooms worldwide

Cons

nothing really! I love it here

4.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Fair pay, decent PTO, can be a very flexible work environment if you have a caring leader. Hospitality is a fun industry that tends to attract interesting people--ability to travel and work with diverse cultures is great.

Cons

Constant reorganization/restructuring post-COVID, and growth that outpaced scalable infrastructure. Some long-time employees very set in their ways, can be hard to make meaningful impacts on ways of working even when the org has changed on paper.

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