Flexible, Accommodating, Encouraging - Server/Waitress Hyatt Employee Review

5.0
1 Oct 2024
Recommend
CEO approval
Business outlook

Pros

great health benefits, have job shadow program to try new departments, are very flexible with employees and root for you, management likes hearing from you

Cons

I work in customer service as a waitress. While It's very rewarding at times, it can suck when you have to dial back your own humanity to put rude/disrespectful customers before you because Hyatt values hospitality so much. This doesn't happen on a regular basis, but it is something to keep in mind.

Explore other reviews about Hyatt

5.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

Great management Awesome hotel benefits No mircomanagement Great remote experience

Cons

Mass layoffs was a huge issue as that is why I am no longer with the company.

4.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Fun job with beautiful view of ocean

Cons

Messy visitors who don't care about keeping pool area clean

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