Mostly awesome - Front Desk Agent Hyatt Employee Review

4.0
11 July 2025
Recommend
CEO approval
Business outlook

Pros

Great pay. Great benefits. Supportive environment. Great co-workers.

Cons

I was hired as a full time employee but wasn't told that full time didn't necessarily mean I would get 40 hours a week and I didn't find out until after my month of training and a couple weeks of working. Had I known I wasn't guaranteed 40 hours I still would have taken the job, I just would have handled other things in my life differently.

Explore other reviews about Hyatt

5.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Commission, Flexible schedule, Customer service, Comp nights

Cons

Lack of room for growth. GO environment

3.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Great work environment, team was helpful and really nice, workload wasn’t overwhelming

Cons

Didn’t feel super included on the team as a contractor, expectations were consistently unclear, they tell you it’s temp to perm, but could be years before a permanent role is available

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