AM Role - Senior Account Manager Hybrid Employee Review

3.0
19 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Client Relationship Building: As an account manager, you get the opportunity to develop strong relationships with clients. Building rapport and trust with clients can lead to long-term partnerships and increased business opportunities. Varied Responsibilities: Account managers often have diverse responsibilities, including client communication, project management, problem-solving, and strategic planning. This variety keeps the role engaging and allows for continuous learning and skill development. Opportunity for Creativity: Account managers often work closely with clients to understand their needs and develop customized solutions

Cons

High Pressure: Account managers often face high-pressure situations, especially when dealing with demanding clients, tight deadlines, or challenging projects. The need to balance multiple client priorities and expectations can lead to stress and burnout. Client Dependency: Success in the account manager role is heavily dependent on client satisfaction and retention. If a key client decides to switch providers or experiences financial difficulties, it can have a significant impact on the account manager's job security and income. Continuous Communication: Account managers must maintain regular communication with clients to understand their needs, address concerns, and provide updates on projects. This constant communication can be time-consuming and may require working outside regular business hours to accommodate clients in different time zones. Conflict Resolution: Dealing with conflicts or disagreements between clients and internal teams can be challenging. Account managers often serve as medi

Explore other reviews about Hybrid

5.0
19 Feb 2026
Recommend
CEO approval
Business outlook

Pros

very good team have great skills

Cons

not competitive salary and on site mode

1.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

The people I met that made the job the slightest bit more bearable, but don't get too close because they'll fire them!!!! Then you're back to being even more sad and miserable.

Cons

Literally everything about the job. You're babysat in the office from 9-5:30, and don't you dare even think about walking in right at 9am because they don't want to hear that trains were delayed (you probably should've started walking at 6am). If you're missing for a duration of time they will send a manhunt out to find you and you'll get in trouble, god forbid you need to take a lap around the block because that's the only time you can decompress and get some sunlight in this depressing place. You constantly feel like you're walking on eggshells and always going to be the next person fired or belittled. Probably saw upwards of 30 people fired during my time there (it wasn't long enough to see those numbers btw). Middle management is probably one of the worst parts of the company too. These people were just moved up into management positions because they somehow lasted at the company, nothing about skill and hard work had any influence on promotions (it was a favoritism thing), they lack leadership skills or any other type of skill matter of fact needed to be a manger. Let me know how a manager can be so bad his whole team quits or gets fired yet he continues to keep a higher title and pay with no repercussions, and if anything gets babied even more? Also the weekly "training" is a joke. Doing the same training 32094732 times isn't okay. I could probably recite you all 3 trainings that were repeated. Commission checks we're never accurate as well and people have to constantly fight to be paid the correct amount. Sales team is also treated like trash. 5:30pm on a Friday? DUH!!! Rest of office goes to a happy hour? Nope, sales has to sit here and make cold calls because in California it's only 2pm!!!! Company offsite for the day? You better believe sales is in the office working!!! Don't even think about asking to work from home one day when you really need it because they'll laugh in your face and you'll have to use a PTO day (yes, the same amount of days that other teams get even though they have the option to work from home!!!!!) Also, if you think you're making the 150k-170k OTE that is described on the LinkedIn listing, you might as well run the other way and find literally any other job. You'll also get pressured into taking the job to begin with, which honestly, should've been the first red flag.

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