Pros
The employees are what kept me coming to this job. The most genuine caring people you could hope to work with. Benefits included product discounts (up to 50% for some brands), “studio days” where you could use the studio for free and be paid your wage for the day, and a general chill atmosphere. You will have support when dealing with difficult customers.
Cons
Micro-management from the beginning, including “checklists” for every task imaginable, including general daily tasks you should do anyways, such as “check my email”. Pay discrepancies which when brought up, the messages were DELETED. Pay discrepancies included annual/sick leave not being paid correctly, and gaslighting to believe you were wrong. Communication issues from the directors regarding incredibly important details. In one instance, I broke a policy regarding sick leave and was made to sign the document making me aware of said policy AFTER. I could go on. Stay away from this company.