Good but could improve - Anonymous employee ICON Employee Review

3.0
18 Dec 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexibility and benefits are good. Company provides internal training. Allows for work from home. Pay is around industry standard. Good PTO.

Cons

Support services very lean making it extremely difficult to support operations. Although good PTO is offered most of the time employees are expected to log on or check in during breaks.

Explore other reviews about ICON

5.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

2.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Very little pros to working here other than it's very easy to stay under the radar. The work load is light.

Cons

Very little room for growth, eventually got laid off because ICON over hired too many CRAs it could handle. The CRA bridge program was supposed to be only 3-6 months but people we not able to promote despite being there for 2+ years

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