Lovely people and company - no work life balance - Senior CRA ICON Employee Review

3.0
8 Apr 2017
Recommend
CEO approval
Business outlook

Pros

The people here really do make the company great! Managers are professional and provide immediate support, college will help you and support you. The workload however is intense and you can be on 6+ protocols at one go. This can make it hard to focus on quality and meet all the metrics required (well at least not without working overtime and weekends which i've been doing for the past 2 years). It does feel unbearable at time but the friendly people are keeping me sane (we're all in the same boat). You will be worked to the bone but it puts you in a position to survive everywhere you go.

Cons

no work life balance. Horrible Days on Site metrics mean people are often out for 10+ days.

Explore other reviews about ICON

5.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
6 July 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits including PTO, health care and other benefits.

Cons

Very much a brother-in-law feel when it comes to promotions and praise. If you aren't in the cool club, you will be shunned and left out. Management also makes business decisions without understanding the niche part of the various industries.

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