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      ICON

      Engaged employer

      ICON reviews

      Training Process - Client Service Associate ICON Employee Review

      2.0
      8 Mar 2024
      Client service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home, and no micromanagement energy.

      Cons

      No specific training procedure, that will leave you to confusion for a long time.

      Explore other reviews about ICON

      5.0
      19 June 2026
      Patient recruitment lead
      Recommend
      CEO approval
      Business outlook

      Pros

      Really great manager. Remote work major plus. No micro management. Great pay

      Cons

      Annual salary increase this year isn't until September which is odd.

      4.0
      30 June 2026
      Clinical risk manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong Leadership, Fair/Average compensation, Thrive Program (company strives to keep you employeed as Sponsor reallocations occur)

      Cons

      HR is very hands off. It is very difficult to speak to anyone. Not simple to call and ask a question. Everything has to go through a portal. This is challenging when there is time sensitive needs. They make it work but in my opinion, this is a 'con'.

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