Depressed. Not valued and it’s not changing. - Clinical Research Associate ICON Employee Review

1.0
6 Mar 2025
Recommend
CEO approval
Business outlook

Pros

All the PROs are gone.

Cons

It’s awful. Chaotic and unprofessional work environment. I leave work daily feeling depressed. Belittled frequently by internal people as well as research sites. Monitors get the brunt of blame for a crummy product.

Explore other reviews about ICON

5.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
27 June 2026
Recommend
CEO approval
Business outlook

Pros

Great team up to director level. Good place to start career, however not many open positions in US

Cons

Contracts are often unclear not including all needed services, leading to financial overburn. The company relies on multiple tracking systems, creating inefficiencies and frustrations for employees, and prioritizes hiring in low-cost regions, which are known for high employee turnover.

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