Valuable experience, but poor recognition and growth - Clinical Trial Assistant (CTA) ICON Employee Review

3.0
30 May 2025
Recommend
CEO approval
Business outlook

Pros

Good exposure to clinical trials and sponsors. Fast-paced environment to develop CTA skills. Some project managers and trial managers are lovely to work with. Great work culture with a friendly environment, and the social club is a nice way to connect with colleagues.

Cons

Low pay, limited growth, and biased management. Overtime is expected but not recognised. Performance reviews lack constructive feedback and often overlook actual contributions.

Explore other reviews about ICON

5.0
4 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work culture. Really nice management

Cons

It's hard to move up in the career ladder from within.

4.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

Strong Leadership, Fair/Average compensation, Thrive Program (company strives to keep you employeed as Sponsor reallocations occur)

Cons

HR is very hands off. It is very difficult to speak to anyone. Not simple to call and ask a question. Everything has to go through a portal. This is challenging when there is time sensitive needs. They make it work but in my opinion, this is a 'con'.

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