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      ICON

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      ICON reviews

      Icon is a sinking ship - Clinical Research Associate I ICON Employee Review

      2.0
      23 July 2025
      Clinical research associate i
      Recommend
      CEO approval
      Business outlook

      Pros

      The company culture when it was PRA was amazing. The functional managers for the SMAs were wonderful.

      Cons

      It is now a culture of fear. Steve Cutler had a town hall meeting where he told the American employees that they are outsourcing jobs to India because they can get more qualified employees for much less money.

      Explore other reviews about ICON

      5.0
      19 June 2026
      Patient recruitment lead
      Recommend
      CEO approval
      Business outlook

      Pros

      Really great manager. Remote work major plus. No micro management. Great pay

      Cons

      Annual salary increase this year isn't until September which is odd.

      4.0
      30 June 2026
      Clinical risk manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong Leadership, Fair/Average compensation, Thrive Program (company strives to keep you employeed as Sponsor reallocations occur)

      Cons

      HR is very hands off. It is very difficult to speak to anyone. Not simple to call and ask a question. Everything has to go through a portal. This is challenging when there is time sensitive needs. They make it work but in my opinion, this is a 'con'.

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