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      IDnow

      Engaged employer

      IDnow reviews

      Super people managed by amateurs - Sales IDnow Employee Review

      1.0
      28 Sept 2025
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      • great colleagues in Sales, Marketing and HR • they are a QTSP • good Sales Leaders in Germany, also had a couple of other very talented colleagues in England and France

      Cons

      • the management of this company is done by dinosaurs who never worked in identity • the product is so far out-dated that they’ll never be able to catch up to the competition • the investors are very inconsequential • you’ll be promised by new c-level that everything will change, it does, but for the worse (I.e. new CCO) • legal process takes incredibly long • company is allergic against decision making which is further slowed by micro management and influenced by the same people (Germany based) • the culture is: you give, we take and you get nothing in return • you need a masters degree in politics

      avatar
      IDnow Response
      7mo
      Hello and thank you for your feedback. We’re glad you highlighted our Sales, Marketing and HR teams and our QTSP status. We take your concerns about decision-making, legal processes, culture, and product competitiveness seriously. We’re focusing our product roadmap (AI/anti-fraud, faster release cycles), clarifying governance to reduce micro‑management, speeding up legal workflows, and investing in feedback and recognition. We know progress is measured by results. If you’re willing to share concrete examples confidentially, please contact us. Thank you for helping us improve.

      Explore other reviews about IDnow

      5.0
      6 Nov 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      even if there are multiple teams & departments, cross-team collaboration is encouraged.

      Cons

      nothing much to say, it was a good experience

      1.0
      3 Nov 2025
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Nothing I don't know what to say good about it

      Cons

      Night shifts, promotions based on manager preferences, if you wear arab perfume the manager would say they would put you only in night shifts like a punishmen, really low salary, it was an awful experience

      avatar
      IDnow Response
      3mo
      Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience at IDnow was not a positive one. The topics you mention – including team management, fairness in internal processes, and respectful treatment of employees – are taken very seriously. They do not reflect the standards we aim to uphold at IDnow regarding workplace environment, equal treatment, and employee support. Over the past years, we have implemented several initiatives to strengthen our management culture, increase transparency around internal development, and further support our teams across all locations. Your feedback encourages us to continue these efforts. If you would like to share more details confidentially, please feel free to contact us at jobs@idnow.io . This would help us look into the concerns raised and keep improving our workplace. We wish you all the best in your future career.
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