IDnow Reviews

3.3

43% would recommend to a friend

(48 total reviews)
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Andreas Bodczek

51% approve of CEO

46% positive business outlook

IDnow has an employee rating of 3.3 out of 5 stars, based on 48 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IDnow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

48 reviews
1.0
7 June 2024
Recommend
CEO approval
Business outlook

Pros

Easy to get promoted and try yourself in a management role. The product is quite cool (though the tech stack isn't). There are many nice people working for the company.

Cons

Having worked for this company for several years as an engineer and witnessed numerous managers, CEO changes, and entire team exits, I strongly advise against joining. Don’t be fooled into thinking it’s a cool startup/scale-up; it’s a disaster. Top management doesn't care about employees, and the CEO might drop a few racist comments during all-hands calls. The new HR team is clueless and struggles with basic tasks. Low-level managers have no power to make changes. There is a constant flow of ideas and projects, but almost nothing gets completed. A feedback culture is nonexistent; although there are surveys and such, no action is taken to address the feedback.

1.0
11 July 2024

Horrible Culture

Recommend
CEO approval
Business outlook

Pros

Some nice people, but there is very little positive to say

Cons

Management Product Operations This company is a mess, the management is aggressive, untalented and simply create a horrible work culture

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IDnow Response
1y
Hallo, thank you for your honest and transparent feedback on the work culture and environment. Sorry that you have experienced some negative things along the way. We encourage you to raise your issues so that we can take action where needed on our email id which is jobs@idnow.io
2.0
6 Feb 2025
Recommend
CEO approval
Business outlook

Pros

- Good culture prior to mergers and new management - Flexible working environment - Top quality talent sprinkled across the business

Cons

- New management/CCO significantly and negatively affected team culture and brought about toxic atmosphere in recent years - Ignored employees during difficult period - Top down approach and poor communication on the commercial and product side

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IDnow Response
1y
Hello, Thank you for taking the time to share your experience. We understand that organizational changes may have felt abrupt and that your input may not have been sufficiently considered. We acknowledge this and are working to improve our communication and approach to better support our teams through transitions. We regret that this impacted your experience and hope that your professional journey continues in an environment that suits you better. We are also happy to discuss this matter with you directly to see if we can change something for the better in your specific case. Please do not hesitate to reach out to jobs@idnow.io and we will contact you asap.
Viewing 1 - 3 of 48 Reviews

Glassdoor has 98 IDnow reviews submitted anonymously by IDnow employees. Read employee reviews and ratings on Glassdoor to decide if IDnow is right for you.