A bad experience - Customer Service Agent IDnow Employee Review

Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience at IDnow was not a positive one. The topics you mention – including team management, fairness in internal processes, and respectful treatment of employees – are taken very seriously. They do not reflect the standards we aim to uphold at IDnow regarding workplace environment, equal treatment, and employee support. Over the past years, we have implemented several initiatives to strengthen our management culture, increase transparency around internal development, and further support our teams across all locations. Your feedback encourages us to continue these efforts. If you would like to share more details confidentially, please feel free to contact us at jobs@idnow.io . This would help us look into the concerns raised and keep improving our workplace. We wish you all the best in your future career.